How do refunds and disputes work?

1. Report it: open the booking or deal and contact RENTIERA Support. Everything is already on record. 2. We review: staff check the contract, escrow ledger, revenue logs and Deal Room history. 3. Funds stay safe: money in escrow or reserve is held while the case is reviewed. 4. We settle: RENTIERA refunds or pays out under the booking or contract terms and records the result. This applies only to bookings, deals and payments made inside RENTIERA. There is no fixed resolution time; complex cases take longer.